Refund Policy

Refund Policy

Skillvaro.online – Digital Products Store

Last Updated: 7 November 2026

1. About This Policy

Thank you for shopping at Skillvaro.online. We sell digital products, including Canva templates, ebooks, downloadable PDF guides and other digital resources.

Please review this policy carefully before completing your purchase.

🚫 NO REFUND ON DIGITAL PRODUCTS

All digital product sales are generally final.

Once your digital product has been successfully delivered or access has been provided, we do not accept returns, exchanges or refund requests for change of mind or personal preference.

2. Why Do We Have a No-Refund Policy?

Digital products can be accessed, downloaded or copied immediately after delivery and cannot be returned in the same way as physical products.

Therefore, please check the product description, features, format and compatibility requirements before purchasing.

3. Situations Generally Not Eligible for Refund

  • Change of mind after purchase.
  • Accidental purchase by the customer.
  • Personal preference or change in requirements.
  • Failure to review the product description before ordering.
  • Difficulty using Canva or other software when the product itself is correctly supplied.
  • Device, internet or software limitations on the customer's side.

4. Defective, Incorrect or Undelivered Products

Our no-refund policy does not remove consumer rights available under applicable Indian law.

If you experience any of the following, please contact us:

  • The purchased file is corrupted or defective.
  • The supplied product is materially different from its description.
  • The Canva access link supplied by us is not working.
  • Your order has been paid for but the promised digital product has not been delivered.
  • A duplicate payment has been charged for the same order.
What happens next?

We will investigate the issue and, where appropriate, provide working access, correct or replace the file, or arrange a refund as required by applicable law.

5. Digital Product Delivery

Depending on the product, your digital purchase may be delivered through:

  • A download link on the order confirmation page.
  • An email sent to your registered email address.
  • Your customer account, where downloads are enabled.

For Canva templates, the PDF access guide may contain a link to open the editable design in Canva.

Please check your inbox, spam and promotions folders before contacting us about a missing email.

6. Duplicate or Failed Payments

If you believe that you have been charged more than once, or your payment was deducted but your order was not confirmed, contact us with your order number and transaction details. We will verify the payment and take appropriate action.

7. How to Contact Us

For product access issues, defective files, missing downloads or payment concerns, contact:

Website: Skillvaro.online
Business / Proprietor Name: [Skillvaro]
Email: [r91149485@gmail.com]

Please include your order number and a short explanation of the issue.

8. Policy Updates

Skillvaro.online may update this policy when necessary. The latest version will always be published on this page with its updated date.

9. Consumer Rights

Nothing in this policy is intended to exclude or restrict any rights or remedies available to consumers under applicable laws in India.

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